When you hire Chuck Baumer Heating and Cooling, you are hiring a company that has spent 40 years building its reputation one job at a time in this community. We do not take that lightly. Here is what you can count on from us – in plain language, not fine print.
Our Honest Work Guarantee
We stand behind everything we do. If something we installed or repaired is not working correctly due to our workmanship, we will come back and make it right at no charge. We are not going anywhere – we have been at this address serving Bay City since 1986, and we will be here when you need us.
Our Straight-Talk Promise
We will never recommend a repair or replacement you do not need. If your furnace can be fixed for a reasonable cost, we will fix it. If it has reached the end of its life and replacement makes more financial sense, we will tell you that honestly – and explain exactly why. Read our guides on furnace repair vs replace and AC repair vs replace to understand our philosophy before you call.
We give you real numbers. When we quote a price, that is the price. We do not find surprise charges after the job is done.
Our Free Estimate Commitment
Every new installation starts with a free in-home estimate. We come to your home, assess your existing system and ductwork, calculate the right equipment size using a Manual J load calculation, and give you a complete written estimate. No vague starting-at prices. No pressure. No obligation.
Our Clean Work Commitment
We treat your home with care. Our technicians clean up after the job and leave your home in the same condition we found it – except with a properly functioning HVAC system.
Bryant Equipment Warranty
As an authorized Bryant dealer, we install equipment backed by Bryant industry-leading warranties. Learn more on our full warranty information page.
- 10-year limited parts warranty on all Bryant equipment when registered within 90 days of installation
- 20-year limited heat exchanger warranty on qualifying Bryant high-efficiency furnace models
- 10-year limited compressor warranty on Bryant air conditioners and heat pumps
We handle the registration for you at the time of installation to make sure you receive the full warranty coverage you are entitled to.
Our Labor Warranty
In addition to the manufacturer parts warranty, we stand behind our installation labor. Ask us about current labor warranty terms when you schedule your estimate.
Emergency Service Commitment
For customers whose systems we have installed, we offer 24/7 emergency service. We know a heating failure in a Michigan winter is not something that can wait until Monday morning. When you call at 2am on a January night, we pick up.
Our Licensing and Insurance
We are fully licensed and insured for all residential and commercial HVAC work in Michigan. Michigan Mechanical Contractor License #7112813. We carry full liability insurance and workers compensation coverage on every job. You are protected.
Our Community Commitment
We live here. We have raised families here. We are not a franchise or a national chain – when you call Chuck Baumer Heating and Cooling, you are talking to your neighbors. The reputation we have built in this community over 40 years is something we protect with every single job.
Questions? Call us at 989-684-7521 or send us a message. We are happy to answer.
Financing Available
We work with multiple financing partners to help make your new system affordable — Synchrony, Michigan Savers, and United Bay Community Credit Union (UBCCU). We'll connect you with the right option at the time of your estimate. The application and approval process is handled directly between you and the lender. Learn more about financing →
